Anyone can say they do quality work. Fewer will show you the process.
So this page doesn't claim we're the best. It describes what we do at each stage, in enough detail that you can compare it to any other proposal you're holding — and hold us to it if we fall short.
How our process differs
| Stage | Common industry practice | Renovation Masters |
|---|---|---|
| Scope of work | A price with a one-line description, so nobody can tell what's included. | A written scope listing what's included, what isn't, and the decisions still open. |
| How the price is reached | A number quoted over the phone or from photos, revised upward later. | A site evaluation first, then an itemized proposal you can compare line by line. |
| Allowances | Buried, so the tile you actually want becomes a change order. | Stated in the proposal, with the selection process explained upfront. |
| Communication | Whoever answers the phone that day, if anyone does. | A single point of contact and agreed expectations for when you'll hear from us. |
| Discoveries behind the walls | Handled as a bill you find out about after the work is done. | Brought to you before it becomes a change in price, with options. |
| Punch list | The homeowner finds the defects after the crew has gone. | We review the work against the scope and find our own punch list first. |
| Handover | Final payment, then silence. | A walkthrough against every line of scope, plus care guidance for what was installed. |
What that means in practice
The scope is written before the price
You get a defined scope of work, so a lower number from someone else is visibly a smaller project — not a better deal.
Communication expectations are set upfront
You know who to contact, when you'll hear from us, and how we'll tell you if something changes.
We start with what isn't working
Layout, water, structure, and function come before finishes. Finishes chosen on top of an unsolved problem don't last.
Local to North Georgia
Based in Dallas, Georgia, working in the same communities every week — clay soil, drainage, and older housing stock included.
One company across the whole property
Interior remodeling, outdoor living, and exterior protection under one scope, so the trades aren't arguing about who owns the problem.
34 years of field experience
Decisions informed by what actually fails over time, not by what photographs well on day one.
Eight questions to ask every contractor you're considering.
If a contractor can't answer these clearly, the problem isn't the price — it's that the project isn't defined yet.
- 01Can I see the written scope of work before we talk about price?
- 02What allowances are in this proposal, and what happens if I choose above them?
- 03Who will be my point of contact, and how often will I hear from you?
- 04What did you find during the site evaluation that I hadn't noticed?
- 05How do you handle something discovered behind a wall?
- 06What's excluded from this proposal that I might assume is included?
- 07Who performs the final quality review, and when do I see the punch list?
- 08Are you licensed and insured, and can I see the documentation?
Put us next to the other proposal.
Tell us what you're planning. We'll evaluate the site and put the scope in writing, so you can see whether a lower number elsewhere is a better deal or a smaller project.
Licensed & insured · 404-922-9209